Frequently Asked Questions
Will you make me throw everything away?
No, we believe things that hold special meaning should be honored. We will organize and help you find a logical home for your cherished items – and we help you sort and determine what is really important to you.
Will you think badly of me when you see my home?
No, we have absolutely no judgment at all! We understand that we all have different talents. If your sink was leaking you’d call a plumber and if your house needs a little organization, then you call us to help. Some people get overwhelmed and don’t know where to start. We enjoy helping people find their way.
Will you tell all your friends about my clutter?
No! Confidentiality is very important to us. This is in our Service Agreement as well.
How long will it take to get organized?
After the Consultation, we will review your project and determine an estimated time frame. Sometimes there are hidden projects or factors that can change the estimate. Our goal is to create systems for you to “stay organized” – not just “get organized.” This will come with new habits, which we will support and guide you through.
Will you organize my family or roommates when they’re not home?
No! We do not make decisions on other people’s stuff!!!
Do you recycle?
Yes, if you have a service, we will recycle. As we sort, we will separate those items so that you can recycle them properly.
What will you do with the donated items?
As part of our service we will deliver your donations to Goodwill, depending on the items. (Whatever fits in our vehicle at each visit.) In addition, we will mail the donation slip to you. If you prefer a different company then there will be an hourly rate added. We will also give you resources to arrange a local company to pick up your items if that works best for you.
Will I have to spend a lot of money getting supplies we need?
No, we will reuse and repurpose as much as possible. If the budget allows then we will have fun shopping for containers that will simplify your space.
Do you know other services that I may be in need of?
Yes, we have an extensive network of providers and resource list that we gladly share with our clients.